商务礼仪讲解精选4篇

2023-11-09 

来源:商务礼仪 

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 ***经典《圣经》由《旧约》和《新约》组成。《旧约》是《圣经》的第一部分,指***继承的犹太教《希伯来圣经》。《希伯来圣经》用希伯来文写成,共39卷。下面是小编精心整理的商务礼仪讲解精选4篇,仅供参考,大家一起来看看吧。

商务礼仪讲解1

随着我国经济的发展,生活水平的提高,高尔夫球这项贵族运动也越来越为我们所熟悉。而高尔夫球这项运动专注球技外,高尔夫球场上的礼仪礼节也是倍受重视。高尔夫是现今高层商务社交中的一环,球场上得体的礼仪礼节,可以为自己在人际或商务上加分。因此高尔夫球的礼仪不仅不容忽视,而且有必要好好学习。

高尔夫球着装的基本要求:

高尔夫球是项绅士运动,所以要打高尔夫球就需有绅士形象。打高尔夫球对着装有特别的规定,这是长期历史发展沿袭下来的高尔夫文化的一部分。所以,无论是在国内还是国外,如果是第一次去某个球场打球,最好先打个电话询问一下俱乐部对球员下场打球的服装是否有特殊规定。

一般的会员制俱乐部通常会要求上身穿着有领有袖的恤衫,不允许球员穿圆领汗衫、吊带背心、牛仔系列服装、超短裙、过短短裤等过于休闲的服装上场。有些俱乐部还专门规定不允许穿任何式样的短裤下场,有些对短裤的样式和长度有所规定,如不能短于膝盖以上4英寸,所以棉质的休闲长裤总是最佳的选择。至于高尔夫球鞋,目前大部分俱乐部出于保护草坪的需要,规定在球场上只能穿着特制的胶钉球鞋,如果你的球鞋还是老式的金属鞋钉,请一定考虑更换胶钉或另外买一双备用。

另一种选择合适服装的途径是在观看电视转播的高尔夫职业比赛,欣赏职业球星们的高超球技的同时,多多留意他们的着装方式。或许我们的球技尚且欠佳,但起码在形象上能够赶上职业球员。

高尔夫球的基本礼仪:

1.要有耐心,尊重球场上的其他选手,就像你希望被别人尊重一样。

2.准备及时到达预定的开球区。

3.不要发出大的噪音。正常说话或谈话是可以的;但不要喊叫或大笑!

4.始终检查你的标记和球号,避免比赛期间发生混乱(及可能的罚杆)。

5.不要站在其他选手后面、旁边或前面太近的地方。

6.不要在开球区练习挥杆。

7.其他选手想要击球期间要绝对肃静。

8.始终准备打球,避免耽误比赛。

9.第一球座上,差点最低的选手有权通过第一次击球开始比赛。在其它所有球座上,前洞分数最好的选手获得了“荣誉”,表示他有权首先打球。

10.击球后,立刻离开球座。

11.如果其他选手准备在相邻的任何果岭上推杆,你不要做出击打动作。

12.当心比赛的流动性!不必要时,不要站立或等候。

13.只要你前面的选手与你处于击打距离之内,就不要击球。

14.不要在开球区、果岭上推童车或手推车或通过沙坑。

15.马上更换草皮断片,并将其踏入原位,修理钉鞋等造成的任何破损、球痕等。沙坑比赛之后,保证用耙子将沙坑恢复到良好状态。

16.推杆前,把手推车放在果岭旁边,最好是放在下一个开球区旁边的区域。

17.走向球期间,努力思考如何才能打得最好。

18.使你的步行速度与小组伙伴的步行速度一致。既不要太快也不要太慢,努力站在准备下一次击球的选手旁边。

19.如果你或你的小组被迫寻找丢失的球,在你们寻找之前邀请下一组继续寻找。

20.如果可能,不仅要观察你自己的球,还要观察你的小组内其他选手的球。这样,一旦你的伙伴击球后未能马上找到球,可帮助他节省时间。

高尔夫球的规则与礼貌:

一、安全:在击球或试杆前,球员应确定近旁无人站立或远处无人位于球可能击到之处,并检视地面有无石块、小卵石、树枝等以免挥扞触及飞起,而伤及他人。

二、为其他球员着想:有发球优先权的球员可以在对手或同组竞赛者之前优先发球。当球员准备击球或正在击球时,任何人不得走动、说话、靠近或站在球或球洞之正后方。为共同利益,各球员打球时,不得拖延时间。前组球员未走出落球距离以外时,后组不得击球。球员当发现击出之球显然不易找到时,应立即作手势让后组球员先行通过。找球之时间在尚未达到五分钟时,即应作此手势。待后组球员已通过并离开落球距离时,方可继续击球。一洞打完后,球员应立即离开果岭

商务礼仪讲解2

由于商务礼仪在我们的工作、生活的文明礼仪中扮演了越来越重要的角色,行里组织了一次“商务礼仪”培训。通过这次培训学习,我从老师那学到了很多关于商务礼仪的知识以及商务礼仪的重要性,不仅拓宽了知识面,而且许多东西在我的日常生活中已经用到。

我国是一个历史悠久的文明古国,也有着“礼仪之邦”的美称,讲“礼”重“仪”是中华民族世代相传的优秀传统,源远流长的礼仪文化是先人留给我们的一笔丰厚的遗产。在中国更加向世界开放的今天,礼仪不仅体现出丰厚的历史优秀传统,更富有鲜明的时代内涵。随着人与人,国与国之间的交往日益频繁,讲究礼仪,礼尚往来,对营造和谐的人际关系,显得尤为重要。

随着“文明礼仪”宣传活动日益深入,人们对礼仪知识的认知也越来越多,对职业的需求也越来越强烈。而职业礼仪中重要的商务礼仪需求,也达到了空前的高涨。

商务礼仪是人在商务交往中的艺术,比如索取名片:索取名片一是要能取过来,二是要给对方留下好印象。商务礼仪不仅体现着个人的素质,也折射出所在企业的企业文化水平和企业的管理境界。 在商务场合当中,礼节、礼貌都是人际关系的“润滑剂”能够非常有效地减少人与人之间的摩擦,最大限度的避免人际冲突,使商务场合的人际交往成为一件非常愉快的事情。在满足人们的社会交往需求的同时,也满足了人们被尊重的需求。良好商务礼节能营造良好的商务交往氛围,为企业的合作奠定良好的基础。相反,可能会给企业造成不良的影响带来巨大的损失。

在学习商务礼仪之后,我恍然大悟,原来平时的工作和生活中我们有很多地方都做的不到位,从小小的鞠躬礼到文明用语,似乎我们都有太多的忽略,比如平时生活中的鞠躬礼不标准、文明用语声音太小、面部无表情等常见问题我们好像都没有多加注意。

这次的商务礼仪培训,让我受益匪浅。从个人的角度看,一是有助于提高个人的自身修养;二是有助于人美化自身、美化生活;三是有助于人们的社会交往,改善人们的人际关系;从企业的角度来说,可以美化企业形象,提高顾客满意度和美誉度,最终达到提升企业的经济效益和社会效益的目的。以前,总是认为自己服务的态度已经很好了,素质比一般人也不差,但是听完这次培训发现差距还很大。今后我要根据的勤奋学习、学以致用、有助于我今后的事业更一步的提升。

看了商务礼仪的读者还看了:

商务礼仪讲解3

商务礼仪是什么?

Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can"t be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

People are a key factor in your own and your business" success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.

Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, “Show me a boss who treats his or her employees abrasively, and I"ll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top.”

The Solution

Most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We"ve always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.

There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!

These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, you"ll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.

The Basics

The most important thing to remember is to be courteous and thoughtful to the people around you, regardless of the situation. Consider other people"s feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. You can"t go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you"re in a hard-nosed business meeting!)

This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave so that you would not mind your spouse, kids, or grandparents watching you, you"re probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much “airtime” in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.

The following are guidelines and tips that we"ve found helpful for dealing with people in general, in work environments, and in social situations.

It"s About People

Talk and visit with people. Don"t differentiate by position or standing within the company. Secretaries and janitorial staff actually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you"ll probably be surprised!) and make it a point to meet them and show your appreciation.

Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you"re visiting another site, linger over a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.

Keep notes on people. There are several “contact management” software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a “people database” with names, addresses, phone numbers, birthdays, spouse and children"s" names; whatever depth of information is appropriate for your situation.

It"s a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!

商务礼仪讲解4

总的来说商务礼仪的适用范围主要包括三个场合,其它场合不需要讲商务礼仪:

1、初次交往中,主要表现在人际距离。

2、公务交往中。

3、涉外交往,在涉外交往过程中,必然要严格遵守商务礼仪。这已是国际惯例。

公务活动中讲礼仪的作用:(1)划清界限,公事公办;(2)维护企业形象

值得关注的五个方面:(1)庆典;(2)仪式;(3)商务会议;(4)商务活动;(5)商务接待

从礼仪角度看,最关键三个问题:(1)谈判者的着装;(2)谈判策略(3)会务安排

1.握手只握右手。

2.送花不要送菊花(欧美人眼中为死人专用)。

3.忌讳猪的民族会不喜欢熊猫等类似猪的礼品。


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